Pricing & Refund Policy

Pricing Policy

I charge for my products and services.

Most of my products and services are delivered digitally, via Skype or telephone, or, in some cases, in person. On occasion, a physical item may be an added bonus. If so, physical items are shipped within 48 hours of either payment receipt, or in the case of pre-orders, within 48 hours of the product being available for shipment.

General Refund Policy

Refund policies are specific to each individual product and service and, if offered, will be stated on the sales/payment page.

In general, there are no refunds for services rendered. However, if you cancel the payment before work is started, refunds will be honored within 30 days.

CarmaSpence.com is under no obligation to, honor requests for refunds for the following reasons:

Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, CarmaSpence.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;

Product not as described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples (in the form of video overviews, demo links, product samples, screenshots) of each type of product offered before making a purchase.

Digital Goods Refund Policy

We offer refunds on the purchase of our digital goods. However, since we deal with digital goods, we honor requests for refunds for the following reasons:

Download issues: You have problems that prevent you from downloading the product. CarmaSpence.com recommends that you contact the support team for your browser provider, as CarmaSpence.com ensures that our digital products can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;

Product not as described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples (in the form of video overviews, demo links, product samples, screenshots) of each type of product offered before making a purchase.

Last Updated: 9/7/23

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